Contact Us
Have a question about our peptides, your order, or our purity documentation? We’re here to help.
Email Us
The fastest way to reach us is by email. We aim to respond to all enquiries within 24 hours on business days.
General enquiries & support:
What We Can Help With
- Order status: Tracking information, dispatch updates, delivery issues
- Product questions: Peptide specifications, available stock, reconstitution guidance
- Certificates of Analysis: Requesting CoA documentation for specific batches
- Bulk & wholesale enquiries: Pricing for larger research orders
- Returns & replacements: Damaged or incorrect items
- Website issues: Problems with checkout, account, or payment
Business Hours
| Monday – Friday | 9:00 AM – 5:00 PM (GMT) |
| Saturday – Sunday | Closed |
| Bank Holidays | Closed |
Emails received outside business hours will be answered the next working day.
Before You Contact Us
You may find the answer to your question on one of these pages:
- Shipping & Delivery — dispatch times, tracking, international shipping
- Returns Policy — how to return or exchange products
- Certificates of Analysis — purity testing documentation
- Homepage FAQ — common questions about peptides and ordering
Browse Our Range
Over 100 research-grade peptides with verified purity and same-day UK dispatch.
Shop All Peptides →